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The market has spoken, G2 is listening.

Algolia’s mission is to empower any company — regardless of size or number of developers — to create delightful search and discovery experiences. 

Our team of 350+ Algolians around the world prides itself on this mission and on providing a market-leading search and discovery solution that is built and optimized for Developers, End-Users, and Businesses to deliver great experiences that drive real value to all.

But what makes us even more proud — and puts smiles on our faces — is when our customers share their own experiences and successes with Algolia in their own voice, on peer-to-peer review sites like G2.

 

“Google-like enterprise search, right out of the box…Algolia is so easy to use that it makes implementing enterprise search an absolute breeze. It offers us almost all of the benefits of Elasticsearch, but in a turnkey solution.”

Chief Product Officer

Source: Quote from Algolia user on G2.com

 

More than one million people, including business professionals and buyers, visit G2’s site every month to read reviews of software and services. In the sea of technology solutions out there, navigating to the best solution can be difficult, and G2’s Grid® Reports compare products in a given category based on satisfaction and market presence scores to help businesses search, discover and find the technology they need. 

In G2’s category of Enterprise Search Software, we were honored to announce today that Algolia has achieved the top Leader ranking — most notably on the Winter 2020 Grid® Report for Enterprise Search. This top ranking is based on real user feedback to specific search-related questions featured in the G2 review form, and it is Algolia’s eighth consecutive quarter leading the report.

 

G2 Crow Grid: Algolia ranked as the leader in G2’s Enterprise Search Software Category

Source: G2, Winter 2020 Grid® Report for Enterprise Search 

 

A Buyer’s Guide to the Enterprise Search Software market

G2 defines enterprise search as “the organized retrieval of stored business data within an organization, wherein users can securely enter and find data across enterprise databases.” 

This year, G2 expanded this definition to include that “Enterprise search software can also provide search as a service capabilities, allowing businesses to securely expose select data and information sources (including product catalogs, videos, and marketing content) to external sources, such as mobile applications and websites. Through indexing, users are given the ability to search this data to find what they are looking for” to support key aspects of the customer journey including research, discovery, purchase and/or post-purchase activities. 

This is where Algolia shines by fulfilling user search needs and powering search and discovery experiences that connect consumers with the content and services they seek via web, mobile or voice. Algolia enables customers to intuitively and quickly find what they want, as well as inspires them to stay longer, engage further and explore deeply—ultimately leading to higher click-through rates and more conversions.

In the Enterprise Search Software category, Algolia Site Search received the highest Satisfaction score among products in Enterprise Search: 

  • 97% of users rated it 4 or 5 stars
  • 94% of users believe it is headed in the right direction
  • 92% of users said they would be likely to recommend Algolia Site Search 

Algolia achieved a Leader ranking on the Grid® Report for Enterprise Search by receiving positive reviews from verified users, compared to other products in the same category. The report compares and contrasts how Algolia performed vs. other vendors across user satisfaction rankings including:

  • likeliness to recommend
  • product direction
  • business value
  • ease of use
  • ease of set-up
  • quality of support. 

Access the full report – Grid® Report for Enterprise Search | Winter 2020

 

In addition, we’re humbled that Algolia also was named a Leader in G2’s Momentum Grid® Report for Enterprise Search, which shows the growth trajectory that products have had in their respective spaces over the last year through user satisfaction scores, employee growth, and digital presence and was also ranked “#1” on G2’s “Top 20 Enterprise Search Software” list, based on user satisfaction.

 

Algolia User Reviews on G2

Here is what users have written about Algolia:

“Algolia represents a huge advance compared to our Ecommerce site’s original search tool. It delivers much more refined and relevant search results nearly instantaneously, making the shopper’s experience much more productive and enjoyable.”  

– Executive Sponsor in Consumer Goods

 

“Fast and intuitive search…The search is so fast and is able to return results as you type. The experience that I can create with Algolia is leagues above other search providers and super easy to implement.” 

– Senior Web Developer

 

“Vendor relationships always tend to promise more than they deliver. This is one of the first one that has delivered as much (or more!) than was promised. I’m amazed at the performance of the Algolia system. Blazing fast, accurate, relevant, immediately updated, elegant, easy to implement, a breeze to customize. It really couldn’t be much better.” 

– Executive Director of Technology 

 

To see what other users are saying about Algolia on G2, go here. 

Learn more about our Enterprise Search solutions for customers and the workplace.

On behalf of our employees around the world, thank you to our 8,600+ customers! Your voices and feedback make us proud and want to continue to improve and innovate on your behalf.

About the author
Xabier Ormazabal

VP of Product Marketing

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