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Developer Relations - Technical Ambassador

MarketingNew York | London | Atlanta | East Coast Remote
Algolia is the industry’s leading search-as-a-service provider with over 10,000 customers, and many of the world’s best brands, including UnderArmour, Lacoste, Slack, Stripe, The Times, and Coursera. Algolia is the brand behind great brands that are creating amazing customer experiences in over 200 countries and 70 languages.  
We are looking for a developer passionate about adding value to the community to own our online presence in forums, chats, and social circles where developers hang out and share knowledge. This role will be the driver of our engagement in key topics for Algolia developers, sharing our team knowledge to improve how other developers learn and use our products. 
You understand web and app tech stacks (Jamstack, web architecture, headless, serverless...), and can translate problems to solutions by leveraging our extensive library of documents, snippets, and solutions. 
Your primary goal on the Developer Community team is to add value to developers and accelerate their success.
We are open for this role to be remote on the East Coast of the US or in the UK. You can also be part of our New York, Atlanta or London office.

IN YOUR ROLE, YOU WILL:

  • Be the point of contact for our community on all social media platforms, proactively monitoring and engaging in conversations that mention Algolia. 
  • Own our community forum https://discourse.algolia.com. Engage with community members, share announcements, and be the point of contact for this platform.
  • Identify, outreach, and build relationships with community members across different developer communities (Stack Overflow, Hackernews, Slack, and many others). Nurture these members to turn them into Algolia champions and regular contributors.
  • Contribute to our ambassador and reward programs, helping drive trust.
  • Actively collaborate with our community content team: Contribute a monthly piece of content: a blog post, short video, live coding demos or significant contribution to an ad campaign. Scour community forums for interesting topics, and always be vigilant about content our community needs and wants. Be a sounding board for the marketing team overall.
  • Create projects, guides, and tutorials to help explain how people can build with Algolia.
  • Gather community feedback, conduct analysis of community members' engagement trends, and provide deeper insights on outcomes.
  • Be our top developer ambassador across all communities.

THIS WILL BE A GREAT FIT IF:

  • You are first and foremost a developer
  • You have solid experience developing applications (search experience is a plus)
  • Have a passion for adding value to the community and helping other developers
  • You speaking English fluently

WE ARE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

  • GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment
  • TRUST - Willingness to trust our co-workers and to take ownership 
  • CANDOR - Ability to receive and give constructive feedback.
  • CARE - Genuine care about other team members, our clients and the decisions we make in the company.
  • HUMILITY- Aptitude for learning from others, putting ego aside.

US BENEFITS:

  • Covered medical, dental, and vision benefits for you and your family 
  • 401(k) Matching Plan
  • Flexible work hours and unlimited Paid Time Off 
  • Paid Parental Leave
  • Pre-tax commuter benefits 
  • Life insurance and disability benefits

US PERKS:

  • Competitive pay and stock options
  • Charitable contribution matching 
  • Fully stocked kitchens
  • Catered lunches on Tuesdays and Thursdays 
  • Workout Wednesdays w/ personal trainer 
  • Bi-monthly meditation sessions 
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