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Director, Marketing Operations

MarketingSan Francisco
Algolia is the industry’s leading search-as-a-service provider with over 9,500 customers, and many of the world’s best brands, including UnderArmour, Lacoste, Slack, Stripe, The Times, and Coursera. Algolia is the brand behind great brands that are creating amazing customer experiences in over 200 countries and 70 languages.  
At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds!
We’re looking for a Director, Marketing Operations at Algolia to help us deliver operational excellence within our Marketing and Revenue organization. The ideal candidate will be responsible for designing and implementing Marketing processes, monitoring, measuring and analyzing the effectiveness of Marketing initiatives and programs, partnering closely with cross-functional stakeholders, to help increase our marketing pipeline contribution and improve our programs and campaigns efficiency.


  • Strategy
  • Partner with the CMO + Marketing and Sales leaders to set, manage and execute on the Marketing vision and deliver the marketing plans to support breakaway growth
  • Develop core performance scorecard for the global organization and support with robust reporting and dashboards; prioritize issues for attention and financial investment shifts and decisions
  • Define and project manage strategic marketing initiatives and projects
  • Search, evaluate, and manage integration and implementation of other technologies and tools, including building, testing, documenting, attributing, and enabling associated reporting. 

  • Data 
  • Create, maintain and optimize our persona and segmentation capabilities to support marketing needs in terms of targeting and segmentation. 
  • Monitor and maintain data quality in the marketing database, through data enrichment, data structure, data integrity and cleansing.
  • Make sure marketing automation data is being properly collected, GDPR compliant and connected with other systems such as a CRM
  • Develop and execute strategy for monitoring/partnering with Business Technology to improve gaps in data health and marketing automation performance (have worked or is working on a Customer Data Platform is a plus)
  • Implement and optimize lead/account scoring (behavioral, firmographic, and predictive models) and lead/account routing methodologies to ensure highest quality leads are passed and prioritized appropriately for qualification
  • Build infrastructure that equips marketing DRIs with clear actionable data  

  • Performance & Reporting: 
  • Produce and maintain reports and dashboards in Salesforce and other tools like Einstein, Looker, or Google Data studio 
  • Provide visibility into marketing campaign results and measure campaign efficacy; including channel metrics, attribution, opportunity stages, and ROI.
  • Make recommendations for optimizing lead flow and funnel conversions based on validated and rigorous analysis and findings.  

  • Cross-Functional Collaboration: 
  • Partner with teams to build and maintain key relationships with leaders across Marketing (Enterprise, Growth, Product Marketing), Sales, Finance, Product and more broadly Revenue Operations
  • Drive alignment between marketing and sales on joint metrics and ensure operational support for the sales development team 
  • Represent and champion Marketing across cross-departmental teams business operations, product, marketing, and sales


  • 6-8 years experience in Marketing Operations, managing multiple go to market motions (Product led and Marketing led)
  • Experience in the SaaS industryHands on expertise using Marketo, Drift and Salesforce CRM 
  • Experience with an Attribution tool (Bizible is a plus) 
  • Strong analytical and data-driven mindset, focused real-time performance optimization, data quality, data standardization, and data enrichment
  • Understanding the end to end customer buyer journey, leads and opportunities life cycles, working with product and customer data 
  • Experience with scoring of leads and accounts (Madkudu is a Plus)
  • Strong comfortability with UTMs (Paid Search, Paid Social, Paid Media, Display, etc)
  • The ability to collaborate across all Marketing, Revenue, Sales Operations, & Business Operations teams 


  • GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.
  • TRUST - Willingness to trust our co-workers and to take ownership.
  • CANDOR - Ability to receive and give constructive feedback.
  • CARE - Genuine care about other team members, our clients and the decisions we make in the company.
  • HUMILITY - Aptitude for learning from others, putting ego aside.


  • Covered medical, dental, and vision benefits for you and your family 
  • 401(k) Matching Plan
  • Flexible work hours and generous Paid Time Off 
  • Paid Parental Leave
  • Pre-tax commuter benefits 
  • Life insurance and disability benefits


  • Competitive pay and stock options
  • Charitable contribution matching 
  • Workout Wednesdays w/ personal trainer via Zoom 
  • Weekly meditation sessions via Zoom
  • Monthly Wellness Days
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