Order Managment & Deal Desk Specialist

RevenueRemote

Our Revenue Operations and Deal Desk team is looking for their very first Order Management and Deal Desk Specialist!

This role can be fully remote, with willingness to collaborate with Algolian's in the Eastern and Western time zones!

YOUR ROLE WILL CONSIST OF:

Order Management:

Act as the safeguard for deal validation recognizing revenue
Operate data validation of quote & contract records for new and existing customers
Troubleshoot with users quote creation & contract management queries
Report, document and collaborate with technical teams to fix process anomalies in
Review standard company agreements (e.g. NDA’s, partner agreements) and route to approved signatories for signature
Support deal closing process, review quotes and contracts for inaccuracies, and track down any necessary approvals
Collaborate with renewals managers to validate renewals quotes and agreements

Data Quality:

Act as first point of contact to gather data quality requests
Focus on validating company demographic data (employee range / address / parent hierarchy)
Gather and act as a feedback loop for data improvement initiatives

YOU MIGHT BE A FIT IF YOU HAVE:

Excellent collaboration skills and ability to work with cross-functional teams
Great attention to detail
Passion for Software and SaaS in particular
Experience at our current stage and beyond ($50-200M ARR range, high growth, lots of change and building internal infrastructure)

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment;
TRUST - Willingness to trust our co-workers and to take ownership;
CANDOR - Ability to receive and give constructive feedback;
CARE - Genuine care about other team members, our clients and the decisions we make in the company;
HUMILITY- Aptitude for learning from others, putting ego aside.

BENEFITS:

PERKS: