Partner Solutions Engineer - EMEA
Your Role Will Consist Of
- Act as the onboarding and technical engagement manager to ensure the partner receives clear and timely communications and understands Algolia products from a technical level
- Enable partners to be successful by guiding them through the implementation process, designing and performing on-site trainings, and encouraging them to become certified
- Guide our technology partners to build bridges between Algolia and their products (personalisation solution, visual or voice search, ecommerce platform,...)
- Act as the technical counterpart to our Partner Executives: join calls, help answer technical questions during the partner discovery phase, and craft services strategies
- Provide meaningful feedback to our internal product team based on the needs of your partners and their clients
- Contribute to processes, documentation, and tooling to ensure the team can scale efficiently
You Might Be A Fit If You Have:
- 5+ years professional experience as a web developer
- Proficient in Javascript and at least one back-end language; willingness to dive into and potentially learn additional languages as needs arise
- 3+ years experience in a client-facing or education role
- Excellent written and oral English skills
- Ability to travel
Nice to Have:
- Prior experience working for a digital agency or systems integrator
- Prior experience in education or public speaking
- Knowledge of UX / UI design and an understanding of common tools (Sketch, Photoshop, etc.)
- Background in the search industry
- Computer Science Degree
We're Looking For Someone Who Can Live Our Values:
- GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment
- TRUST - Willingness to trust our co-workers and to take ownership
- CANDOR - Ability to receive and give constructive feedback.
- CARE - Genuine care about other team members, our clients and the decisions we make in the company.
- HUMILITY- Aptitude for learning from others, putting ego aside.
BENEFITS:
- Private Medical Insurance
- Life and Disability Insurance
- Business Travel Insurance
- Relocation support
- Company Canteen (high standard)
- Flexible work hours and unlimited time off
PERKS:
- Competitive pay and equity;
- Your choice of computer, phone, keyboard, you name it;
- Everything you need to be efficient;
- Coaching and sponsorship to participate and speak at leading industry conferences;
- Ongoing professional education opportunities through internal & external workshops, including public speaking, language learning (English/French);
- Fun: we spend time together — team building, socializing and making tools that encourage getting to know teammates across offices and continents;
- Charitable contribution matching;
- Unique referral rewards program: refer a candidate, and we’ll donate to your charity of choice;
- $1000 Remote work Stipend.