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Frequently Asked Questions

Why Algolia

  • How fast is Algolia?
  • How relevant are the search results?
  • The impact of Algolia on ROI
  • The impact of Algolia on SEO
  • What architecture does Algolia use to provide an high performance search engine?
  • See more

Basics

  • Is there a size limit for my index/records?
  • Can I run Algolia on-premise (on my own servers)?
  • Can you integrate Algolia in my website/app?
  • Do you have an Algolia client for Ruby / PHP / Python / Node / Java…?
  • Do updates to replicas count as operations?
  • See more

Configuration & Relevance

  • How to display results from multiple indices?
  • Are currency symbols indexed?
  • Can I boost/penalize certain objects in the search results?
  • Can I have a different ranking for each user?
  • Can I index my text with html tags and markup?
  • See more

Analytics

  • Can I disable the Analytics for some queries?
  • Can I exclude IP from the analytics?
  • Can I extend the retention period of the analytics data?
  • Can I get the queries that returned 0 results?
  • Can I still use Google Analytics (or another equivalent service)?
  • See more

Troubleshooting

  • How can I export my index data?
  • How can I make queries within the middle of a word?
  • How to prevent the browser from displaying its own autocompletion box?
  • Python "Timeout value connect must be an int or float" error
  • Why are my objects not immediately available for search after adding them?

Security & Privacy

  • Do you backup my data?
  • Do you support 2-factor authentication?
  • How long does it take for my data to be deleted once I delete my account?
  • How to report security incident?
  • Is my data encrypted and secured?
  • See more

Searching

  • Autocomplete vs Instant Search Results Page?
  • Can I index pdf/word/… documents?
  • Can I use Algolia for the navigation of my site?
  • Changing the prefixing behavior with queryType
  • Does Algolia work on mobile?
  • See more

Indexing

  • How to index NoSQL Database like MongoDB?

Accounts & Billing

  • Can I use my Algolia account with multiple domains, sites or applications?
  • Do you offer any discounts for development/staging environments ?
  • How can I add people to my team? And manage their authorizations?
  • How can I change my account details and billing information?
  • How can I get a free access to test the service?
  • See more

Magento

  • How many records does the Magento extension create?
  • Integrate Algolia to your search page template
  • Magento "404 error page not found." in configuration
  • Can I disable Algolia only on certain stores?
  • Images are not showing up

3rd party integrations

  • Can I use DoubleClick for Publisher (DFP) with Algolia?
  • Can I use Omniture with Algolia?
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