Send ecommerce events
On this page
Capturing real-time user interactions as events gives you actionable insights via click and conversion metrics, and they help you increase your customer engagement and conversions. Events are used to activate Algolia features and products like NeuralSearch, Dynamic Re-Ranking, Query Categorization, Recommend, and Personalization.
Before you begin
To follow this guide, you need to build both search results and category pages with one of these UI libraries:
- InstantSearch.js version 4.59 or later (Upgrade guide)
- React InstantSearch version 7.2.1 or later (Upgrade guide)
- Vue InstantSearch version 4.12.0 or later (Upgrade guide)
For other methods of collecting events, see Get started with events.
Manage the Insights library
InstantSearch loads the search-insights
library for you from jsDelivr. You don’t need to install it or set it up yourself.
If you’re using a Content Security Policy to protect your site and you want to let InstantSearch load search-insights
for you, make sure to add https://cdn.jsdelivr.net
in your list of trusted sources for JavaScript.
1
script-src https://cdn.jsdelivr.net/
If you prefer hosting your own version of search-insights
, you can add it to your project:
InstantSearch doesn’t load search-insights
when it detects it on the page.
Enable events collection
You can enable the automatic collection of events from your InstantSearch apps in the Algolia dashboard (without coding), or when setting up your InstantSearch app (with coding).
Enabling automatic events collection takes care of the following:
- Add the
search-insights
library to your project and make it globally available aswindow.aa
- Set an anonymous
userToken
for sending events to the Insights API and for search requests - Include the
queryID
parameter in the search response - Send default click and view events for your InstantSearch widgets
Go to the Events hub in the Algolia dashboard to check the default events arriving from your website or app. For more information, see Validate your events.
No code
- Go to the Algolia dashboard and select your Algolia application.
- On the left sidebar, select Data sources > Events > Settings.
- Click Enable automatic events collection.
Code
Enable the insights
option:
1
2
3
4
5
6
7
const search = instantsearch({
searchClient,
indexName: "YourIndexName",
+ insights: true,
});
// Add your InstantSearch widgets here
search.start();
Understand which events to track
You may want to send events that are not automatically captured by InstantSearch widgets. To understand which events you should send, think about the different steps a user takes through your website to reach the final goal: the product purchase.
Starting with a search on any of your pages, a user might take the following actions:
- Select a product from the search results to open the product details page.
- Add a product to the shopping cart.
- Buy the product.
Search and search results pages
User action | Method name | Automatically collected? |
---|---|---|
User clicks search result | clickedObjectIDsAfterSearch |
Yes |
User adds product to shopping cart | addedToCartObjectIDsAfterSearch |
No |
User clicks categories/filters | clickedFilters |
Yes |
User views search results | viewedObjectIDs |
Yes |
Product listing and category pages
User action | Method name | Automatically collected? |
---|---|---|
User clicks product | clickedObjectIDsAfterSearch |
Yes |
User adds product to shopping cart | addedToCartObjectIDsAfterSearch |
No |
User views category page | viewedObjectIDs |
Yes |
Product details page
User action | Method name | Automatically collected? |
---|---|---|
User adds product to cart | addedToCartObjectIDsAfterSearch |
No |
User views product | viewedObjectIDs |
No |
Checkout page
User action | Event | Automatically collected? |
---|---|---|
User buys product | purchasedObjectIDsAfterSearch |
No |
Keep track of query IDs
Conversion events are often triggered on pages that aren’t covered by InstantSearch, such as your product details pages, or the checkout page.
To relate the conversion events back to the search request made on your search results or category pages, you need to keep track of the query IDs across your pages.
Track add-to-cart events
Using InstantSearch widgets
When your users add an item to their cart, send a special conversion
event with the addToCart
subtype.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
hits({
templates: {
item(hit, { html, components, sendEvent }) {
return html`
<h2>${components.Highlight({ attribute: "name", hit })}</h2>
<p>${hit.description}</p>
<button
onClick=${() =>
sendEvent("conversion", hit, "Added To Cart", {
// Special subtype
eventSubtype: "addToCart",
// An array of objects representing each item added to the cart
objectData: [
{
// The discount value for this item, if applicable
discount: hit.discount || 0,
// The price value for this item (minus the discount)
price: hit.price,
// How many of this item were added
quantity: 2,
},
],
// The total value of all items
value: hit.price * 2,
// The currency code
currency: "USD",
})}
>
Add to cart
</button>
`;
},
},
});
Fields representing monetary values accept both numbers and strings, in major currency units (for example, 5.45
or '5.45'
).
To prevent floating-point math issues, use strings, especially if you’re performing calculations.
On pages without InstantSearch widgets
Add the following code to all components and pages where users can add products to their shopping cart.
For add-to-cart events associated with a search:
1
2
3
4
5
6
7
8
9
10
11
12
13
14
window.aa("addedToCartObjectIDsAfterSearch", {
eventName: "Product Added To Cart",
index: "YourIndexName",
queryID: "queryID-1",
objectIDs: ["objectID-1"],
objectData: [
{
price: 19.99,
discount: 3.99,
quantity: 3,
},
],
currency: "USD",
});
The windows.aa
object is the API client for the Insights API and is globally available
if you enabled automatic events collection.
The queryID
parameter is used by Algolia to relate the event to a prior search or browse event.
For add-to-cart events not related to a search query, for example, after a user clicks on a ‘Recommended for you’ or ‘Buy again’ carousel on the home page:
1
2
3
4
5
6
7
8
9
10
11
12
window.aa("addedToCartObjectIDs", {
eventName: "Recommended Product Added To Cart",
index: "YourIndexName",
objectIDs: ["objectID-1"],
objectData: [
{
price: 68.5,
quantity: 2,
},
],
currency: "USD",
});
Track purchase events
Using InstantSearch widgets
When your users purchase an item, send a special conversion
event with the purchase
subtype.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
hits({
templates: {
item(hit, { html, components, sendEvent }) {
return html`
<h2>${components.Highlight({ attribute: "name", hit })}</h2>
<p>${hit.description}</p>
<button
onClick=${() =>
sendEvent("conversion", hit, "Purchased", {
// Special subtype
eventSubtype: "purchase",
// An array of objects representing each purchased item
objectData: [
{
// The discount value for this item, if applicable
discount: hit.discount || 0,
// The price value for this item (minus the discount)
price: hit.price,
// How many of this item were added
quantity: 2,
// The per-item `queryID` for the query preceding this event
queryID: hit.__queryID,
},
],
// The total value of all items
value: hit.price * 2,
// The currency code
currency: "USD",
})}
>
Purchase
</button>
`;
},
},
});
Fields representing monetary values accept both numbers and strings, in major currency units (for example, 5.45
or '5.45'
).
To prevent floating-point math issues, use strings, especially if you’re performing calculations.
On pages without InstantSearch widgets
Add the following code to your checkout flow:
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
window.aa("purchasedObjectIDsAfterSearch", {
userToken: "anonymous-123456", // required for Node.js
authenticatedUserToken: "user-123456",
eventName: "your_event_name",
index: "your_index_name",
objectIDs: ["objectID-1", "objectID-2"],
objectData: [
{
queryID: "queryID-1",
price: 19.99,
discount: 3.99,
quantity: 3,
},
{
queryID: "queryID-2",
price: 59.99,
quantity: 2,
},
],
currency: "USD",
});
Track other conversion events
You can track other conversions in addition to add-to-cart and purchase events.
Using InstantSearch widgets
You can use the sendEvent
function to send conversion events from your InstantSearch app.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
hits({
templates: {
item(hit, { html, components, sendEvent }) {
return html`
<h2>${components.Highlight({ attribute: "name", hit })}</h2>
<p>${hit.description}</p>
<button
onClick="${() =>
sendEvent("conversion", hit, "Product Added To Wishlist")
}"
>
Add to wishlist
</button>
`;
},
},
});
Unlike click
events, setting custom conversion
events doesn’t prevent the custom click
event from being sent.
On pages without InstantSearch widgets
This is an example of a conversion that may occur on a page without InstantSearch:
1
2
3
4
5
6
// A user added a product to their wishlist from the homepage
window.aa("convertedObjectIDs", {
eventName: "Product Added To Wishlist",
index: "YourIndexName",
objectIDs: ["objectID-1"],
});
Track click events
Override default click events
The hits
and infiniteHits
widgets expose a sendEvent
function. Use it to send click
events when users interact with your search results.
1
2
3
4
5
6
7
8
9
10
11
12
hits({
templates: {
item(hit, { html, components, sendEvent }) {
return html`
<div onClick="${() => sendEvent("click", hit, "Product Clicked")}">
<h2>${components.Highlight({ attribute: "name", hit })}</h2>
<p>${hit.description}</p>
</div>
`;
},
},
});
You can set more events on specific parts of your template. In the following example, when clicking on the Add to favorites button, two events are sent to the Insights API:
- A
click
event with theeventName
“Product Added to Favorites” - A
click
event with theeventName
“Product Clicked” (via event propagation)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
hits({
templates: {
item(hit, { html, components, sendEvent }) {
return html`
<div onClick="${() => sendEvent("click", hit, "Product Clicked")}">
<h2>${components.Highlight({ attribute: "name", hit })}</h2>
<p>${hit.description}</p>
<button
onClick="${() =>
sendEvent("click", hit, "Product Added to Favorites")
}"
>
Add to favorites
</button>
</div>
`;
},
},
});
To only send the most specific event per clicked element, you can use Event.stopPropagation
in your event handler.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
hits({
templates: {
item(hit, { html, components, sendEvent }) {
return html`
<div onClick="${() => sendEvent("click", hit, "Product Clicked")}">
<!-- ... -->
<button
onClick="${(event) => {
+ event.stopPropagation();
sendEvent("click", hit, "Product Added to Favorites");
}}"
>
Add to favorites
</button>
</div>
`;
},
},
});
When InstantSearch captures a custom click
event that you defined, it doesn’t send the default click
event. In the following example, when clicking the Add to favorites button, only the “Product Added to Favorites” event is sent.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
hits({
templates: {
item(hit, { html, components, sendEvent }) {
return html`
<h2>${components.Highlight({ attribute: "name", hit })}</h2>
<p>${hit.description}</p>
<button
onClick="${() =>
sendEvent("click", hit, "Product Added to Favorites")
}"
>
Add to favorites
</button>
`;
},
},
});
Track additional click events
For Algolia Recommend and Personalization, capture additional click events when users select individual products:
- On your home page
- From product recommendations
To send click events with the Insights client, add the following code whenever a user clicks on a product—for example, on your homepage.
1
2
3
4
5
window.aa("clickedObjectIDs", {
index: "YourIndexName",
eventName: "Product Clicked",
objectIDs: ["objectID-1"],
});
(Optional) Set up Personalization
For effective personalization, you need to identify users across sessions. It’s best to use an identifier from your authentication, user profile, or ecommerce service after users signed in. For more information, see User token.
After getting the identifier from your system,
set it as authenticatedUserToken
parameter.
1
2
3
// Get a unique, pseudonymous identifier for signed-in users
const authenticatedUserToken = getUserTokenAfterSignIn();
window.aa("setAuthenticatedUserToken", authenticatedUserToken);
If you can’t get persistent user identifiers from your system, you can store the anonymous user token in a cookie after obtaining user consent.
1
2
3
4
5
// If user consented
aa("init", {
partial: true,
useCookies: true,
});
If you don’t use persistent user identifiers, a new anonymous user token is generated on every page refresh.
Personalization benefits from the same click and conversion events, plus it can use view events to enrich user profiles.
Your InstantSearch components for the search results and category pages automatically collect view events.
To capture additional view events, such as on your homepage, add this code:
1
2
3
4
5
window.aa("viewedObjectIDs", {
index: "YourIndexName",
eventName: "Products Viewed",
objectIDs: ["objectID-1"],
});