Instant answers
Increase ticket deflection and improve customer experience with an advanced search experience for your Zendesk Help Center that instantly connects customers with the content needed to answer their questions.
Products overview
Pricing
Pricing that scales with the value of your business
Search API
Powerful, hosted search API to create fast and relevant search
Analytics
Understand your users, uncover hidden opportunities
Rules
Optimize results ranking for your users’ queries
A/B Testing
Uncover the best performing relevance strategies
InstantSearch
A set of UI components to design the perfect experience
Personalization
Tailor the Search and Discovery to your users
Crawler
Automatically extract and enrich your website content
Visual Editor
Get control over Search and Discovery to reflect your business goals
What’s new
What’s new in Algolia Fall ‘20
Algolia AI
A family of AI algorithms that optimize every dimension of Search and Discovery
Answers for Publishers
Natural language search to find answers deep within content
Answers for Support
ML-powered Q&A search to reduce support costs
Understand
Natural language understanding to get customers from search to conversion faster
Dynamic Synonym Suggestions
AI generated synonyms to get users to relevant results no matter the words they use
Dynamic Re-ranking
Optimizes the ranking of results for each search for higher conversion rate
Solutions overview
Site Search
Build frictionless experiences on any device
Voice Search
Search without the box
Geo Search
Leverage a location-based Search and Discovery
Mobile Search
Accelerate engagement and conversion on mobile
Enterprise overview
Infrastructure
Exceeding the highest standards
Security & Compliance
You can trust us with your data
“76% of consumers use self service help center resources to find answers to their questions.”
Increase ticket deflection and improve customer experience with an advanced search experience for your Zendesk Help Center that instantly connects customers with the content needed to answer their questions.
Break down content silos and empower your customers to find answers across all of your content.
Direct customers to the right content with results that update with each keystroke, regardless of typos.
Understand what drives your customers search requests, and prioritize new Help Center content based on zero result search queries.
Our code is open-source. Fork it, make it your own and design the experience that best fits your brand.
These companies transformed their help centers into instant knowledge bases.
to connect your Zendesk Help Center with your Algolia account.
our application in your Zendesk account, and we’ll start indexing right away!
into your Help Center pages to enable advanced search for your users.