Algolia + Zendesk

Create help center content discovery experience

Delight your customers with the official Zendesk Guide and Zendesk Guide Enterprise search solution

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1.7+ Trillion

searches every year


availability with zero downtime last year


ROI according to Forrester Research


customers across 150+ countries

Instant answers with Algolia for Zendesk

Increase ticket deflection and improve customer experience with an advanced search experience for your Zendesk Help Center that instantly connects customers with the content needed to answer their questions.

Zendesk gif


Federated search

Break down content silos and empower your customers to find answers across all of your content.

Real time search

Direct customers to the right content with results that update with each keystroke, regardless of typos.

Analytics & insights

Understand what drives your customers search requests, and prioritize new Help Center content based on zero result search queries.


Our code is open-source. Fork it, make it your own and design the experience that best fits your brand.

They’re using Algolia and Zendesk together

These companies transformed their help centers into instant knowledge bases.

  • Dashlane
  • Geckoboard
  • Wisembly
76% of consumers use self service help center resources to find answers to their questions.
Read the Forrester report