Estée Lauder

Algolia NeuralSearch harnesses AI to determine a customer’s underlying intent, instantly delivering the most relevant results and making them feel understood — no matter how specific or vague the query.

Algolia indexing and retrieval capabilities let you capture data from multiple sources — heritage and designer brand sites or tools like Virtual Try-On and iMatch™ — to power personalized experiences across all Estée Lauder channels.

Fuel every digital interaction with targeted search, browse,  and recommendations tailored to each shopper’s preferences. Categorizing customers into distinct segments — age, skin type, hair — creates results-generating personalization.

Speed affects the purchasing decisions of almost 70% of shoppers. Instant, relevant search is essential to drive conversion. Today, Clinique's load time is 283ms for results and MAC’s is 224ms. Switching to NeuralSearch gets you sub-50ms results at scale. Reduce pivot time and improve page performance and session duration to increase sales.

Algolia powers 100K queries per second and 1.5 trillion searches per year globally — second only to Google. Our SLA uptime is 99.999%, plus a market-leading response time. With 70+ data centers across 17 regions, your customer’s search will be ultrafast wherever they are.

Search users convert at a higher rate than non–search users. Algolia AI search accelerates performance and lowers shopping-cart abandonment and null results – keeping them on site through to conversion.

Algolia NeuralSearch automates language rules, synonyms, complex ranking criteria, query categorization, and more. Estée Lauder can leverage AI when needed, using granular control and customizable tooling that lets your team focus on innovating.

Integrating Algolia into your systems like Drupal is quick and painless — AI can pull data from wherever it lives. Immediate process harmonization means quick time-to-value, a meaningful shift to headless operations, and enhanced search and discovery