Personalized, AI-driven search and discovery for

Abercrombie & Fitch

What happens when you leverage best-in-class AI search from a Gartner Magic Quadrant leader? You maximize product-focused personalization and increase online revenue with fast-time-to-value – and that’s just the start!

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Always Forward Strategy

Make AI search the cornerstone of your Always Forward strategy

When you personalize every shopper’s experience, you maximize their time online. Boost popular content, encourage product discovery and increase relevant outcomes in milliseconds with seamless, multichannel shopping.  

Drive deeper, more profitable customer connections

Personalization = sales

Personalization = sales

60% of Abercrombie’s revenue comes from digital, so every interaction is vital. To grow brand love and drive business, make sure you’re personalizing each journey with tailored search, browse and recommendations. For example, Algolia AI Search lets you promote new items and propel repeat purchases by showcasing products based on preferences.

Product focused

A product-focused customer journey

Behind every search query lies a shopper’s expectations and curiosity. Algolia AI Search delivers on these by determining underlying intent and instantly giving them what they want — no matter how specific or vague the query. This attention to detail is the best way to guarantee the most relevant results and more conversions.

Repeat visits

Repeat visits build a profitable connection

An impressive 70%+ of your customers are members of myAbercrombie rewards. That means each visit is an opportunity to grow a data-driven loyalty relationship. You can leverage clicks, search histories, conversions and ratings to create immersive digital experiences, boosting repeat sales by delivering the goods every time. 

Tested, proven, enterprise-ready tech 

A flexible API drives profitability

Algolia easily integrates with any technology, multiple data formats, code languages and technologies — offering fast time-to-value. Our functionality is easy to use for business teams and our products are intuitive for tech teams, meaning you can get up and running quickly with current systems for fast ROI. 

Real-time product updates at scale

Nothing is better for customer trust than real-time catalog updates across your stores, websites and mobile apps. Algolia AI Search delivers more than 10,000 indexing operations per second — allowing you to instantly bury out-of-stock items so customers can order online and collect with confidence. 

Reliability and speed every time

It’s no surprise that speed affects the purchasing decisions of almost 70% of shoppers — nobody likes lag time. Algolia powers 100K queries per second and 1.7 trillion searches per year globally. With 20% of your revenue coming from EMEA and APAC, our 70+ data centers around the world and 99.999% SLA ensures customers everywhere get ultrafast, relevant search.

How Walgreens guarantees product availability with localized search

Initiate an enterprise-wide digital revolution

Buy and build

Buy-and-build that takes the pressure off

Algolia powers extensibility and liberates your team from tech that requires significant resources to innovate. We offer complete flexibility with no hosting overheads, and support from a network of 250+ engineers driving progress across Search and Discovery. Simply put, we’re the best of buy-and-build.

Future view

A future view that sets Abercrombie apart

Algolia supports cutting-edge initiatives like AI Stylist, empowering hyper-personalized search fueled by data and insights. When you choose Algolia, you choose tech that stimulates brand growth by keeping you innovative and customer-obsessed. 

Better search

Efficient search across the board

Algolia is a one-stop-shop for all search use cases. You can empower your global staff with fast and easy access to all the information they need — whether they’re at a home office or helping a client in-store. Our AI-powered search reduces day-to-day friction and gives your teams the tools to create next-level customer experiences.

Better search accelerates

Better search accelerates internal initiatives

Because search users convert at a higher rate than non-search users, Algolia AI Search stimulates performance by lowering shopping-cart abandonment and null results. By enhancing site and app experiences in ways that boost sales, you can support new product and promotion strategies, plus other revenue-generating initiatives.

Merchandising tools that keep you agile

The perfect blend of human and AI merchandising

Abercrombie can leverage powerful AI capabilities to optimize transparent results at scale. Algolia delivers reliable, automated optimization that your merch team can control — there’s no black box here. Keep the focus on strategy, not tedious manual upkeep. 

Our customizable dashboard is a dream

We regularly hear from merchandising teams that our dashboard is easy to use and saves them time. For example, if your team wants to apply a one-off change, modify the ranking strategy, test algorithms, sort search results, or turn on dynamic re-ranking, they can easily view and edit to get it done fast.

Make the most of trends and celebrate new products

You can stay responsive by configuring  product selection to capitalize on trends, support marketing pushes or promote new items. Imagine what a difference it’ll make to control what your customers see by optimizing product-type assortment, or elevating a seasonal range in results to drive traffic to a specific promotion. 

Uncover missed opportunities with an Algolia Search Audit

Want to identify the gaps in your search that are losing valuable conversions? Or see how you can make search more relevant to keep online shoppers coming back? Get in touch to explore search strategies for increased AOV — no strings attached. 

Trusted by more than 17,000 customers

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LVMH
Staples
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