AI search is the cornerstone of tech transformation

Delivering personalization to every shopper can maximize their time online and heighten engagement. Algolia’s AI-powered personalization includes query matching, predictive text, dynamic reranking and categorization. It allows you to promote trends, popular content and relevant outcomes in milliseconds.

Drive deeper customer connections and loyalty

Boost sales from 37M loyalty members

Bath & Body Work’s huge base of loyalty members spend more and have higher expectations for a seamless, personalized shopping experience. This means you can grow brand love by fueling each digital interaction with tailored search, browse and recommendations. Use their time online to boost business by promoting new items and showcasing products based on preferences.  
Make customer loyalty more profitable

It’s no secret that leading retailers encourage repeat sales by leveraging clicks, search histories, conversions and ratings to create immersive digital experiences. But the real magic happens when Algolia AI Search determines underlying intent and instantly delivers the right results — no matter how specific or vague your shopper’s query. 
Everlane achieved 9%+ CTR and conversion with Algolia

Build on the strength of your stores

Unlock your revenue potential across channels

Did you know that dual-channel shoppers spend 3x more? With 85% of your customer base still single channel, and 72% of revenue coming from stores, driving more business online could be lucrative. Capturing $50 million in sales for each percentage point increase in penetration is a real possibility for Bath & Body Works. 

 
We’ll help you eliminate customer-journey friction

Algolia has the tools to create synchronized, continuous multichannel experiences, including collected customer data, analytics and real-time indexing. You can smoothly execute all of this with our Merchandising Studio.
Best-in-class BOPIS

Nothing is better for customer trust than real-time catalog updates across your stores, websites and mobile apps. Algolia AI Search delivers more than 10,000 indexing operations per second — allowing you to instantly bury out-of-stock items so customers can order online and collect with confidence. 
How we help Walgreens provide 30-minute in-store pickup

Build a foundation for continuous innovation

Fewer manual tasks, more automation

Algolia AI Search automates a whole host of tasks, like language rules, synonyms and complex ranking criteria. Our query categorization automatically determines which item belongs to which category, freeing your team to focus on marketing strategies and business goals.
We have extensive experience with SFCC retailers
We have extensive experience with SFCC retailers

Algolia lets you fully replace SFCC search with a unified experience across multiple sources of content from Salesforce Clouds and external systems. We guarantee real-time inventory updates, so you can fully re-index 50,000 products in an SFCC catalog in less than 20 minutes. 
SFCC Retailer Lacoste sees 150%+ in sales
Reliability and speed — every time

It’s not surprising that speed affects the purchasing decisions of almost 70% of shoppers — nobody likes lag time. Promotions such as International Fragrance Day and mystery candle drops create spikes in your traffic and a 50%+ spike in search sessions. Algolia can handle this no problem, with SLA uptime of 99.999%, plus a market-leading response time.
Amazon finds even a 100-millisecond delay can cost millions
Better search accelerates internal initiatives

Because search users convert at a higher rate than non-search users, Algolia AI Search stimulates performance by lowering shopping-cart abandonment and null results. By enhancing site and app experiences in a way that boosts sales, you can support new product and promotion strategies, plus other revenue-generating initiatives.

Merchandising strategies that drive business goals

The perfect blend of human and AI merchandising

Bath & Body Works can leverage powerful AI capabilities with our merchandising solution. Algolia offers 24x7 transparent, automated optimization that will keep your merch team in control and liberate them to focus on strategy. 
Customizable merchandising dashboard

We regularly hear from merchandising teams that our dashboard is easy to use and saves them time. For example, if your team wants to apply a one-off change, modify the ranking strategy, test algorithms, sort search results, or turn on dynamic re-ranking, they can easily view and edit to get it done fast. 
Respond to trends and promote new products

You can stay responsive by configuring your product selection to capitalize on trends and support marketing initiatives or promote new items. Imagine what a difference it’ll make to control what your customers see by optimizing product-type assortment, or elevating a seasonal fragrance in results to drive traffic to a specific promotion.

Let's talk!

Want a closer look at why Algolia is a great choice for your Bath & Body Works bottom line? Get in touch to see a demo — no strings attached.

 

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