Algolia

AI-powered Search & Discovery for

Costco

Let Algolia AI search be the anchor for your digital transformation 

BOOK A MEETING WITH YOUR SEARCH AND DISCOVERY EXPERT

Speed, relevance, and personalization

Inspire member loyalty

Personalization

Member satisfaction is your business

Your members have high expectations for a seamless, personalized shopping experience. Make sure they feel like you know them by fueling every digital interaction with personalized search, browse, and recommendations.

NeuralSearch

Fast, accurate, and relevant results

Algolia NeuralSearch uses AI to identify underlying intent and instantly produce the most relevant results for every member – no matter how specific or generic their query. Build an exceptional user experience that keeps members coming back.

Speed

Milliseconds matter to members

Instant, relevant search is essential to drive member loyalty and conversion. Today, Costco’s search experience takes 200–500ms for results to load. Switching to Algolia’s AI-powered NeuralSearch gets you sub-50ms results at scale – speed and accuracy can boost member engagement. 

Omnichannel

Always up-to-date

Real-time product updates enhance trust

Members looking online before visiting a Costco warehouse will only see what’s there. Minimize disappointment and instill trust by burying out-of-stock items. 

Federated

Seamless omnichannel shopping

Stay consistent online and in-warehouse

Create a harmonious omnichannel experience by bringing Travel, Costco Next, Same Day, 2-Day Delivery, Grocery and In-Warehouse lookup into a single experience with federated search.

Everlane’s saw -45% no-result rate with NeuralSearch

Smart merchandising, successful ecommerce

  • Eliminate customer-journey friction

    Unite your collected customer data and analytics with the power of Algolia’s real-time indexing. Create synchronized, continuous multichannel experiences, smoothly executed with the Algolia Merchandising Studio.

  • Customizable merchandising dashboard

    Your team can easily view and edit on the dashboard, from one-off changes to strategic modifications. They can test algorithms, sort search results and turn on AI capabilities like dynamic re-ranking. 

  • Fewer clicks, better results

    Costco can leverage a blend of AI and full merchandising control to improve the member experience, offering high relevance and consistency. Fewer clicks can boost member satisfaction and repeat purchases. 

A fast, reliable, scalable platform

Flexible

Leveraging headless for easy integration

Integrating Algolia into your systems like Microsoft Azure and Contentstack is quick and painless. Algolia is an API-based platform – it works with data from any layer in a tech stack. Immediate tech harmonization means quick time-to-value with enhanced search and discovery.  

Reduce workload

Fewer manual tasks, more automation

Dramatically reduce workload

Algolia NeuralSearch automates language rules, synonyms, complex ranking criteria, query categorization, and more. Costco can leverage AI when needed, using granular control and customizable tooling and transparency that lets your team focus on business goals.  

How Walgreens saw 16-week time-to-value and ROI

Trusted by more than 17,000 customers

Decathlon
EyeBuy Direct
Lacoste
Lush
Tag Heuer
Coop

We partner with the best in the industry, including

Azure
Grid Dynamics
Mach Alliance
Contentstack

Let’s talk!

Want a closer look at why Algolia would be a great choice to support Costco's digital transformation initiative?