
Topic: Mastering the Channel Shift: Unpacking the CX Behind Excellent Online Buying Experiences (Track B)
October 16 | 2:35-2:55 PM EST
Looking to scale your online revenue? Join us as we dive into the findings of proprietary new research, highlighting the key priorities and biggest challenges facing B2B e-commerce manufacturers and distributors today. We'll explore the preferences of digital buyers, showcasing real-life examples of what they love and loathe when navigating B2B ecommerce portals. Discover the customer experience (CX) best practices that drive sales and learn how to leverage them to maximize your online revenue growth.