The Total Economic Impact of Algolia

Algolia commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying its Search and Discovery platform.

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Algolia at a glance

<6 months

payback period

$4.47M

present value of benefit

$3.54M

net present value

382%

return on investment

6 challenges of built-in search

Among the common challenges encountered with built-in search functions provided by e-commerce platforms or open-source technology: 

Speed

Slow download speeds for online stores and in-store apps.

Siloed infrastructure with no standardization of data.

Out-of-hand total cost of operations.

Too much manual labor required for merchandising.

Burdensome customization and localization.

Why chosing algolia

Why choosing Algolia

Interviewees’ organizations searched for a solution that could:

  • Be easy to use
  • Pull together a large amount of data from multiple sources
  • Use easy-to-exploit APIs to deploy applications quickly
  • Automate merchandising capabilities
  • Improve the customer experience
  • Increase sales while reducing TCO
  • Support a headless architecture 

A search solution that benefits merchandisers, sales and dev

Scalable during peak shopping periods

Fast search improved in-store, hybrid retail, and mobile experience

User-friendly analytics provide insights more immediately

Merchandisers are able to complete tasks previously done by development teams

Reduced workloads on other systems

Reduced workloads on other systems

Benefits (Three-Year)

Incremental revenue uplift from re-ranking search

859.1K$

Incremental revenue uplift from upselling recommendations

1200K$

Merchandiser time savings from automation

225.6K$

Developer time savings building new apps

1600K$

Developer time savings on maintenance

549K$

What our customers say

The e-commerce industry is highly competitive and challenging. Companies that take a headless, component-based approach to ecommerce can more readily keep up with customer expectations and quickly expand into new channels and markets.

It’s actually one of the best investments we could’ve made as a company.

Global Director

E-Commerce and CRM @ luxury sportswear

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