Inspiration Library

Customer Service for SaaS

Algolia Answers: Conversational Search on Chatbot

Reduce support costs: when users ask questions, use NLU to suggest existing answers in support documentation

Algolia Answers uses the power of machine learning and semantic search to return the right results from deep inside the support content to answer complex queries and natural language questions. This can be used in chatbots to help users resolve the help issue on their own.

Customer Service for SaaS

Algolia Answers: Conversational Search on Chatbot

Reduce support costs: when users ask questions, use NLU to suggest existing answers in support documentation

Channel

Desktop

Features
NLUCorporate ProductivityAI Optimizations
Used by brands like
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Algolia Answers
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