Inspiration Library

Website Search for SaaS

Dynamic Filtering: Displaying Facet Value Contextual to User Query for SaaS

To maximize facet use and simplify search refinement, ensure facet values displayed are contextual to the user's query

When a Zendesk user enters a query in the search bar of the app marketplace (e.g., "support"), the facet value displayed is contextual to user query. Entering a different query (e.g., "assist") generates a different facet list.

Website Search for SaaS

Dynamic Filtering: Displaying Facet Value Contextual to User Query for SaaS

To maximize facet use and simplify search refinement, ensure facet values displayed are contextual to the user's query

Channel

Desktop

Features
Query SuggestionsNLU Filters & Navigation
Used by brands like
https://res.cloudinary.com/hilnmyskv/image/upload/v1618857231/inspiration-library/logos/zendesk-logo.png

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