Inspiration Library

eCommerce for Retail

Federated Search for Retailer: Customer Support Queries

Use federated search to let your users search and explore content from multiple data sources in a single seamless user interface

When the shopper is entering a customer support related query, such as "shipping" or "refund" in the search bar on VaporDNA's website, the relevant information is presented in a form of a federated search results divided by categories, eliminating the time and effort spent by the shoppers to find relevant information.

eCommerce for Retail

Federated Search for Retailer: Customer Support Queries

Use federated search to let your users search and explore content from multiple data sources in a single seamless user interface

Channel

Desktop

Features
Query Suggestions
Used by brands like
https://res.cloudinary.com/hilnmyskv/image/upload/v1618591478/inspiration-library/logos/vapordna-logo.png
Similar Implementations

We didn’t find any match for your search.