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Customer Service for Marketplace

Help Center Search for Marketplace

When a Mercari marketplace shopper needs help and enters a search query about their specific issue, as they continue to enter characters, the interface automatically directs them to the most relevant available support resource.

Customer Service for Marketplace

Help Center Search for Marketplace

Channel

Mobile

Implementation Effort

Medium

Features

Content Crawler

Filtering

Used by brands like
https://res.cloudinary.com/hilnmyskv/image/upload/v1610753660/inspiration-library/logos/Mercari.svg
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