Inspiration Library

Customer Service for Marketplace

Help Center Search for Marketplace

Connect online users who need assistance with resolving issues to the most relevant help center resources

When a Mercari marketplace shopper needs help and enters a search query about their specific issue, as they continue to enter characters, the interface automatically directs them to the most relevant available support resource.

Customer Service for Marketplace

Help Center Search for Marketplace

Connect online users who need assistance with resolving issues to the most relevant help center resources

Channel

Mobile

Features
Content CrawlerFilters & Navigation
Used by brands like
https://res.cloudinary.com/hilnmyskv/image/upload/v1610753660/inspiration-library/logos/Mercari.svg

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Crawler Overview
Docs
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