Inspiration Library

Customer Service for Marketplace

Help Center Search for Marketplace

Connect users with the most relevant help center resources when they look for assistance

When a Mercari marketplace shopper needs help and enters a search query about their specific issue, as they continue to enter characters, the interface automatically directs them to the most relevant available support resource.

Customer Service for Marketplace

Help Center Search for Marketplace

Connect users with the most relevant help center resources when they look for assistance

Channel

Mobile

Features
Content CrawlerFilters & Navigation
Used by brands like
https://res.cloudinary.com/hilnmyskv/image/upload/v1610753660/inspiration-library/logos/Mercari.svg

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Crawler Overview
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