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Customer Service for Marketplace

Support Banners in Search for Electronics

When a user enters a support-related query in the search box on Spanish electronics website PcComponentes, the interface prominently displays a clickable banner that can redirect them to a comprehensive support resources page.

Customer Service for Marketplace

Support Banners in Search for Electronics

Channel

Desktop

Implementation Effort

Low

Features
Merchandising
Used by brands like
https://res.cloudinary.com/hilnmyskv/image/upload/v1610753656/inspiration-library/logos/pccomponentes.svg
Adding Banners
Docs

How better search and personalization helped PcComponentes grow search click-through rate and conversion rate

See case study
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