Inspiration Library

Customer Service for SaaS

Support Center: Highlighting and Snippeting for SaaS

Highlighting and snippeting demonstrates to users why results match their query

On a SaaS company Adyen website's support center page, visitors are shown highlighted portions of the federated search results matching their query. By using highlighting and snippeting, Adyen demonstrates the searchers why a specific result is displayed to them.

Customer Service for SaaS

Support Center: Highlighting and Snippeting for SaaS

Highlighting and snippeting demonstrates to users why results match their query

Channel

Desktop

Features
Highlights & SnippetsQuery Suggestions
Used by brands like
https://res.cloudinary.com/hilnmyskv/image/upload/v1618589034/inspiration-library/logos/adyen-logo.png

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Highlighting and Snippeting
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