Inspiration Library

Customer Service for Media

Support Center Integration in Federated Search for Gaming

Facilitate conveinient search and discovery experience by allowing searching of multiple data sources including support center with a single query and interface

When Sony Playstation website users are entering a query in the search bar on, the relevant information from various sources (e.g. top results, pages, games, support) is presented to them on a single search results page, eliminating the time and effort required to browse the website extensively.

Customer Service for Media

Support Center Integration in Federated Search for Gaming

Facilitate conveinient search and discovery experience by allowing searching of multiple data sources including support center with a single query and interface

Channel

Desktop

Features
Query Suggestions
Used by brands like
https://res.cloudinary.com/hilnmyskv/image/upload/v1619539251/inspiration-library/logos/playstation-logo.png

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Query Suggestions
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