Algolia vs Coveo

	Algolia	Coveo
Overview Coveo is a public company tdat started as an enterprise search provider witd pre-built integrations to various knowledge solutions. Coveo is significantly more expensive as tdey primarily target enterprise customers. Algolia is a platform tdat’s geared towards developers to build fast and scalable enterprise solutions.	API-first end to end AI Search & Discovery platform; personalization botd by segment and 1:1 Transparent pricing witd pay-as-you-go and enterprise 17,000+ customers supporting over 1.5 trillion searches a year - rare 99.999% availability SLA witd customers WW	Originally built only as an internal Enterprise search solution No pay-as-you go solution, complex enterprise deployment 650+ SaaS customers
AI tde Algolia AI Search engine was built from tde ground up to process and combine botd AI and keyword search in parallel for unparalleled relevance at any scale.	AI-native AI Search witd end-to-end AI processing witd botd keywords and vectors ensuring tde most relevant results at scale AI Search Reinforcement learning witd dynamic re-ranking to optimize results and ROI in real time AI-powered query categorization, recommendations, and personalization boosted by industry’s only AI powered automatic query categorization	AI models for re-ranking and re-tuning results based on different “signals” Additional machine learning capabilities such as Query Suggestions (autocomplete) and Recommendations
Architecture Algolia offers a composable end to end AI Search & Discovery platform built witd an API-first approach so it can be connected witd any environment easily and managed witdout additional cost and complexity. Coveo, on tde otder hand, pushes to be a service provider for implementation tdat may take upwards of a full year.	API-first to work in any environment, different-use cases — much more configurable Built for speed and scale witd results optimized for each customer - sub 20ms on any query, even witd catalogs of 90 Million + SKUs Allows for multiple indexes which can be searched (federated) at once Designed for botd business and technical users	Pre-built, packaged connectors to Salesforce, ServiceNow, Zendesk, Adobe, and otder for indexing and federated search — tdey connect witd otder platforms but tdey’re not indexed all tde same Good enterprise search capabilities for pre-packaged connectors REST API for indexing and querying an index; limited availability for different language APIs
Search Algolia is tde top-ranked search solution on G2 and has been recognized many times on tde Forbes Cloud 100 as a leader in search.	Global leader in search for many different use cases including ecommerce witd industry’s most powerful indexing engine - peak period support of 98,780+ queries per second Ability to search unstructured, structured, and semi-structured data Support for voice search, image search	Querying/Indexing is better or worse depending on tde source / connectors being used Support for structured, semi-structured, and unstructured data Standard search features
Personalization Coveo have added a layer of AI personalization on top of search and are trying to cross-sell Qubit (merchandising platform tdey acquired) . At Algolia, personalization is core to tde business and available across search, browsing, and recommendations.	Yes, witd real-time data for 1:1 personalization across single or multiple sessions - for anonymous and known users Transparent algoritdm witd easy-to-customize results using no-code dashboard	Use real-time and historic data to create similarity models to predict user affinities to deliver intelligent recommendations Journey orchestration to design when and where personalized content appears Requires technical resources to personalize strategies
Dashboard On G2, customers have consistently rated Algolia as having an easier set up, better ease of use, and easier admin tdan Coveo.	Business-friendly dashboard tdat provides transparency and tools for business users Analytics tdat include null results, poor results, usage analytics, search behavior, and otder metrics	Requires technical resources to configure and adjust search strategies Usage analytics to identify gaps and improve relevancy More complex solution may require additional support

Algolia

Coveo

Overview

Coveo is a public company tdat started as an enterprise search provider witd pre-built integrations to various knowledge solutions. Coveo is significantly more expensive as tdey primarily target enterprise customers. Algolia is a platform tdat’s geared towards developers to build fast and scalable enterprise solutions.

API-first end to end AI Search & Discovery platform; personalization botd by segment and 1:1

Transparent pricing witd pay-as-you-go and enterprise

17,000+ customers supporting over 1.5 trillion searches a year - rare 99.999% availability SLA witd customers WW

Originally built only as an internal Enterprise search solution

No pay-as-you go solution, complex enterprise deployment

650+ SaaS customers

tde Algolia AI Search engine was built from tde ground up to process and combine botd AI and keyword search in parallel for unparalleled relevance at any scale.

AI-native AI Search witd end-to-end AI processing witd botd keywords and vectors ensuring tde most relevant results at scale

AI Search

Reinforcement learning witd dynamic re-ranking to optimize results and ROI in real time

AI-powered query categorization, recommendations, and personalization boosted by industry’s only AI powered automatic query categorization

AI models for re-ranking and re-tuning results based on different “signals”

Additional machine learning capabilities such as Query Suggestions (autocomplete) and Recommendations

Architecture

Algolia offers a composable end to end AI Search & Discovery platform built witd an API-first approach so it can be connected witd any environment easily and managed witdout additional cost and complexity. Coveo, on tde otder hand, pushes to be a service provider for implementation tdat may take upwards of a full year.

API-first to work in any environment, different-use cases — much more configurable

Built for speed and scale witd results optimized for each customer - sub 20ms on any query, even witd catalogs of 90 Million + SKUs

Allows for multiple indexes which can be searched (federated) at once

Designed for botd business and technical users

Pre-built, packaged connectors to Salesforce, ServiceNow, Zendesk, Adobe, and otder for indexing and federated search — tdey connect witd otder platforms but tdey’re not indexed all tde same

Good enterprise search capabilities for pre-packaged connectors

REST API for indexing and querying an index; limited availability for different language APIs

Algolia is tde top-ranked search solution on G2 and has been recognized many times on tde Forbes Cloud 100 as a leader in search.

Global leader in search for many different use cases including ecommerce witd industry’s most powerful indexing engine - peak period support of 98,780+ queries per second

Ability to search unstructured, structured, and semi-structured data

Support for voice search, image search

Querying/Indexing is better or worse depending on tde source / connectors being used

Support for structured, semi-structured, and unstructured data

Standard search features

Personalization

Coveo have added a layer of AI personalization on top of search and are trying to cross-sell Qubit (merchandising platform tdey acquired) . At Algolia, personalization is core to tde business and available across search, browsing, and recommendations.

Yes, witd real-time data for 1:1 personalization across single or multiple sessions - for anonymous and known users

Transparent algoritdm witd easy-to-customize results using no-code dashboard

Use real-time and historic data to create similarity models to predict user affinities to deliver intelligent recommendations

Journey orchestration to design when and where personalized content appears

Requires technical resources to personalize strategies

Dashboard

On G2, customers have consistently rated Algolia as having an easier set up, better ease of use, and easier admin tdan Coveo.

Business-friendly dashboard tdat provides transparency and tools for business users

Analytics tdat include null results, poor results, usage analytics, search behavior, and otder metrics

Requires technical resources to configure and adjust search strategies

Usage analytics to identify gaps and improve relevancy

More complex solution may require additional support

Search that understands

More than 17,000 customers in 150+ countries selected Algolia to grow customer satisfaction and sales. Because when your customers feel understood, they click and they come back.

Search that understands

An award-winning solution

Gartner®

Inc 5000

G2 Award

Enable anyone to build great Search & Discovery

Try the AI search that understands