Algolia vs Coveo
How does Algolia compare with Coveo? Here’s a brief overview of the two businesses side by side.
Overview
Coveo is a public company that started as an enterprise search provider with pre-built integrations to various knowledge solutions. Coveo is significantly more expensive as they primarily target enterprise customers. Algolia is a platform that’s geared towards developers to build fast and scalable enterprise solutions.
API-first end to end AI Search & Discovery platform; personalization both by segment and 1:1
Transparent pricing with pay-as-you-go and enterprise
17,000+ customers supporting over 1.5 trillion searches a year - rare 99.999% availability SLA with customers WW
Coveo
Originally built only as an internal Enterprise search solution
No pay-as-you go solution, complex enterprise deployment
650+ SaaS customers
AI
The Algolia NeuralSearch AI engine was built from the ground up to process and combine both AI and keyword search in parallel for unparalleled relevance at any scale.
AI-native NeuralSearch with end-to-end AI processing with both keywords and vectors ensuring the most relevant results at scale
Reinforcement learning with dynamic re-ranking to optimize results and ROI in real time
AI-powered query categorization, recommendations, and personalization boosted by industry’s only AI powered automatic query categorization
Coveo
AI models for re-ranking and re-tuning results based on different “signals”
Additional machine learning capabilities such as Query Suggestions (autocomplete) and Recommendations
Architecture
Algolia offers a composable end to end AI Search & Discovery platform built with an API-first approach so it can be connected with any environment easily and managed without additional cost and complexity. Coveo, on the other hand, pushes to be a service provider for implementation that may take upwards of a full year.
API-first to work in any environment, different-use cases — much more configurable
Built for speed and scale with results optimized for each customer - sub 20ms on any query, even with catalogs of 90 Million + SKUs
Allows for multiple indexes which can be searched (federated) at once
Designed for both business and technical users
Coveo
Pre-built, packaged connectors to Salesforce, ServiceNow, Zendesk, Adobe, and other for indexing and federated search — they connect with other platforms but they’re not indexed all the same
Good enterprise search capabilities for pre-packaged connectors
REST API for indexing and querying an index; limited availability for different language APIs
Search
Algolia is the top-ranked search solution on G2 and has been recognized many times on the Forbes Cloud 100 as a leader in search.
Global leader in search for many different use cases including ecommerce with industry’s most powerful indexing engine - peak period support of 98,780+ queries per second
Ability to search unstructured, structured, and semi-structured data
Unmatched end-to-end AI search with support for voice search, image search
Coveo
Querying/Indexing is better or worse depending on the source / connectors being used
Support for structured, semi-structured, and unstructured data
Standard search features
Personalization
Coveo have added a layer of AI personalization on top of search and are trying to cross-sell Qubit (merchandising platform they acquired) . At Algolia, personalization is core to the business and available across search, browsing, and recommendations.
Yes, with real-time data for 1:1 personalization across single or multiple sessions - for anonymous and known users
Transparent algorithm with easy-to-customize results using no-code dashboard
Coveo
Use real-time and historic data to create similarity models to predict user affinities to deliver intelligent recommendations
Journey orchestration to design when and where personalized content appears
Requires technical resources to personalize strategies
Dashboard
On G2, customers have consistently rated Algolia as having an easier set up, better ease of use, and easier admin than Coveo.
Business-friendly dashboard that provides transparency and tools for business users
Analytics that include null results, poor results, usage analytics, search behavior, and other metrics
Coveo
Requires technical resources to configure and adjust search strategies
Usage analytics to identify gaps and improve relevancy
More complex solution may require additional support
Overview
Coveo is a public company that started as an enterprise search provider with pre-built integrations to various knowledge solutions. Coveo is significantly more expensive as they primarily target enterprise customers. Algolia is a platform that’s geared towards developers to build fast and scalable enterprise solutions.
API-first end to end AI Search & Discovery platform; personalization both by segment and 1:1
Transparent pricing with pay-as-you-go and enterprise
17,000+ customers supporting over 1.5 trillion searches a year - rare 99.999% availability SLA with customers WW
Coveo
Originally built only as an internal Enterprise search solution
No pay-as-you go solution, complex enterprise deployment
650+ SaaS customers
AI-native NeuralSearch with end-to-end AI processing with both keywords and vectors ensuring the most relevant results at scale
Reinforcement learning with dynamic re-ranking to optimize results and ROI in real time
AI-powered query categorization, recommendations, and personalization boosted by industry’s only AI powered automatic query categorization
Coveo
AI models for re-ranking and re-tuning results based on different “signals”
Additional machine learning capabilities such as Query Suggestions (autocomplete) and Recommendations
API-first to work in any environment, different-use cases — much more configurable
Built for speed and scale with results optimized for each customer - sub 20ms on any query, even with catalogs of 90 Million + SKUs
Allows for multiple indexes which can be searched (federated) at once
Designed for both business and technical users
Coveo
Pre-built, packaged connectors to Salesforce, ServiceNow, Zendesk, Adobe, and other for indexing and federated search — they connect with other platforms but they’re not indexed all the same
Good enterprise search capabilities for pre-packaged connectors
REST API for indexing and querying an index; limited availability for different language APIs
Global leader in search for many different use cases including ecommerce with industry’s most powerful indexing engine - peak period support of 98,780+ queries per second
Ability to search unstructured, structured, and semi-structured data
Unmatched end-to-end AI search with support for voice search, image search
Coveo
Querying/Indexing is better or worse depending on the source / connectors being used
Support for structured, semi-structured, and unstructured data
Standard search features
Yes, with real-time data for 1:1 personalization across single or multiple sessions - for anonymous and known users
Transparent algorithm with easy-to-customize results using no-code dashboard
Coveo
Use real-time and historic data to create similarity models to predict user affinities to deliver intelligent recommendations
Journey orchestration to design when and where personalized content appears
Requires technical resources to personalize strategies
Business-friendly dashboard that provides transparency and tools for business users
Analytics that include null results, poor results, usage analytics, search behavior, and other metrics
Coveo
Requires technical resources to configure and adjust search strategies
Usage analytics to identify gaps and improve relevancy
More complex solution may require additional support