1.7+ Trillion

searches every year

99.999%

uptime SLA available

382%

ROI according to Forrester Research

17,000+

customers across 150+ countries

Instant answers with Algolia for Zendesk

Increase ticket deflection and improve customer experience with an advanced search experience for your Zendesk Help Center that instantly connects customers with the content needed to answer their questions. 

The perfect alliance for your users

Federated search

Break down content silos and empower your customers to find answers across all of your content.

Real time search

Direct customers to the right content with results that update with each keystroke, regardless of typos.

Analytics & insights

Understand what drives your customers search requests, and prioritize new Help Center content based on zero result search queries.

Customizable

Our code is open-source. Fork it, make it your own and design the experience that best fits your brand.

They’re using Algolia and Zendesk together

These companies transformed their help centers into instant knowledge bases.

“76% of consumers use self service help center resources to find answers to their questions.”

Enable anyone to build great Search & Discovery