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2026 WINNERS

Meet the inaugural award winners

Three organizations. Three distinct approaches to transforming digital discovery. Explore how this year’s winners are using Algolia to solve complex challenges, improve customer experiences, and deliver meaningful results.

Debenhams Group
Discovery Transformation Award

Unified its e-commerce ecosystem and migrated nine brands to a scalable discovery platform in 12 months, reducing complexity while preserving brand-specific merchandising.
Orange
AI Discovery Innovation Award

Transformed traditional search into agentic discovery, driving 50% more natural-language searches and achieving 87% positive user feedback.
Telcel
Information Discovery Award

Used Data Transformations to clean and update 800+ PDF records during ingestion, completing the work in 1–2 hours instead of 2–3 weeks.
THE AWARD CATEGORIES

Three ways to make a bigger impact

The Customer Excellence Awards recognize outstanding achievements in three categories. 

Discovery Transformation

This customer award recognizes organizations modernizing and scaling their digital discovery ecosystems to support innovation, flexibility, and long-term growth.
AI Discovery Innovation

This customer award recognizes organizations using AI-powered, conversational, and agentic discovery to transform how users find and interact with information.
Information Discovery

This customer award recognizes organizations transforming information discovery to increase operational efficiency and help users find answers faster.
REAL IMPACT

What the 2026 winners delivered

Measurable outcomes. Smarter operations. A higher standard for digital discovery.

50%

Increase in natural-language queries and longer searches


Orange

97.5%

Faster issue resolution and 78–118 development hours avoided

 

Telcel

9

Brands migrated in 12 months

 

Debenhams Group

2027 CUSTOMER EXCELLENCE AWARDS

Could your team be a 2027 winner?

Share how your organization is transforming discovery, creating better digital experiences, or delivering measurable business impact with Algolia. Register your interest to receive nomination details and key dates when submissions open.
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KEEP EXPLORING

See what's possible with Algolia

See how organizations across industries are using Algolia to solve complex challenges, improve digital experiences, and deliver measurable results.

 

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