B2B ecommerce site search report 2025

No longer "nice to have," AI-supported tools and search are critical to the B2B ecommerce stack with 67% of B2B companies already leveraging AI to support their growth.

A challenging macro-environment continues to dominate B2B ecommerce development with inventory management, maximizing revenue and enriching the customer experience ranking as prominent KPIs across the board.

As AI reaches greater maturity, B2B companies are now looking to apply the functionality across more use cases such as  improving product data quality, accelerating  innovation, as well as implementing dynamic pricing adjustment just to name a few.