Algolia commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying its Search and Discovery platform.
Among the common challenges encountered with built-in search functions provided by e-commerce platforms or open-source technology:
Slow download speeds for online stores and in-store apps.
Complex and restrictive search capabilities.
Siloed infrastructure with no standardization of data.
Out-of-hand total cost of operations.
Too much manual labor required for merchandising.
Burdensome customization and localization.
Why choosing Algolia
Interviewees’ organizations searched for a solution that could:
Be easy to use
Pull together a large amount of data from multiple sources
Use easy-to-exploit APIs to deploy applications quickly
Automate merchandising capabilities
Improve the customer experience
Increase sales while reducing TCO
Support a headless architecture
A search solution that benefits merchandisers, sales and dev
Scalable during peak shopping periods
Fast search improved in-store, hybrid retail, and mobile experience
User-friendly analytics provide insights more immediately
Merchandisers are able to complete tasks previously done by development teams
Reduced workloads on other systems
Reduced workloads on other systems
Benefits (Three-Year)
Incremental revenue uplift from re-ranking search
859.1K$
Incremental revenue uplift from upselling recommendations
1200K$
Merchandiser time savings from automation
225.6K$
Developer time savings building new apps
1600K$
Developer time savings on maintenance
549K$
What our customers say
The e-commerce industry is highly competitive and challenging. Companies that take a headless, component-based approach to ecommerce can more readily keep up with customer expectations and quickly expand into new channels and markets.
It’s actually one of the best investments we could’ve made as a company.
Global Director
E-Commerce and CRM @ luxury sportswear
The faster and more accurate you deliver on search, the better the experience in-store.
Head of product
Content and media @ luxury goods
We desperately needed a better way of merchandising. Our e-commerce platform’s merchandising capabilities are basic. We want to do a bit more.
Product manager
Service layer @ fitness apparel
Get the full Forrester study on the Total Economic Impact of Algolia
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