Costco

Your members have high expectations for a seamless, personalized shopping experience. Make sure they feel like you know them by fueling every digital interaction with personalized search, browse, and recommendations.

Algolia NeuralSearch uses AI to identify underlying intent and instantly produce the most relevant results for every member – no matter how specific or generic their query. Build an exceptional user experience that keeps members coming back.

Instant, relevant search is essential to drive member loyalty and conversion. Today, Costco’s search experience takes 200–500ms for results to load. Switching to Algolia’s AI-powered NeuralSearch gets you sub-50ms results at scale – speed and accuracy can boost member engagement.

Members looking online before visiting a Costco warehouse will only see what’s there. Minimize disappointment and instill trust by burying out-of-stock items.

Create a harmonious omnichannel experience by bringing Travel, Costco Next, Same Day, 2-Day Delivery, Grocery and In-Warehouse lookup into a single experience with federated search.

Reduce overall TCO with fully optimized, state-of-the-art AI search. Pass these savings on to members to increase membership and boost buyer satisfaction. Algolia’s ROI is nearly 400% within six months.

Integrating Algolia into your systems like Microsoft Azure and Contentstack is quick and painless. Algolia is an API-based platform – it works with data from any layer in a tech stack. Immediate tech harmonization means quick time-to-value with enhanced search and discovery.

Algolia powers 1.5 trillion searches per year. That’s 100k queries per second with SLA uptime of 99.999%.

Algolia AI Search automates language rules, synonyms, complex ranking criteria, query categorization, and more. Costco can leverage AI when needed, using granular control and customizable tooling and transparency that lets your team focus on business goals.