Algolia's search propels 1,000s of retailers to Black Friday success
In the midst of the Black Friday shopping frenzy, Algolia soared to new heights, setting new records and delivering an ...
Chief Executive Officer and Board Member at Algolia
In the midst of the Black Friday shopping frenzy, Algolia soared to new heights, setting new records and delivering an ...
Chief Executive Officer and Board Member at Algolia
When was your last online shopping trip, and how did it go? For consumers, it’s becoming arguably tougher to ...
Senior Digital Marketing Manager, SEO
Have you put your blood, sweat, and tears into perfecting your online store, only to see your conversion rates stuck ...
Senior Digital Marketing Manager, SEO
“Hello, how can I help you today?” This has to be the most tired, but nevertheless tried-and-true ...
Search and Discovery writer
We are proud to announce that Algolia was named a leader in the IDC Marketscape in the Worldwide General-Purpose ...
VP Corporate Marketing
Twice a year, B2B Online brings together America’s leading manufacturers and distributors to uncover learnings and industry trends. This ...
Director, Sales Enablement & B2B Practice Leader
Generative AI and large language models (LLMs). These two cutting-edge AI technologies sound like totally different, incomparable things. One ...
Search and Discovery writer
ChatGPT, Bing, Bard, YouChat, DALL-E, Jasper…chances are good you’re leveraging some version of generative artificial intelligence on ...
Search and Discovery writer
Your users are spoiled. They’re used to Google’s refined and convenient search interface, so they have high expectations ...
Technical Writer
Imagine if, as your final exam for a computer science class, you had to create a real-world large language ...
Sr. SEO Web Digital Marketing Manager
What do you think of the OpenAI ChatGPT app and AI language models? There’s lots going on: GPT-3 ...
Search and Discovery writer
In the fast-paced and dynamic realm of digital merchandising, being reactive to customer trends has been the norm. In ...
Staff User Researcher
You’re at a dinner party when the conversation takes a computer-science-y turn. Have you tried ChatGPT? What ...
Sr. SEO Web Digital Marketing Manager
It’s the era of Big Data, and super-sized language models are the latest stars. When it comes to ...
Search and Discovery writer
Did you know that 86% of the global population uses a smartphone? The 7 billion devices connected to the Internet ...
Staff SME Business & Optimization - UI/UX
The Cloud Native Foundation is known for being the organization behind Kubernetes and many other Cloud Native tools. To foster ...
TL;DR Revamp your technical documentation search experience with DocSearch! Previously only available to open-source projects, we're excited ...
Senior Engineering Manager
Relevance – it’s what we’re all going for with our search implementations, but it’s so subjective that it ...
Technical Writer
In the previous blogs (on ecommerce product discovery and in-store kiosk and store locators), we covered how a Composable Commerce approach enabled you to leverage your product catalog to engage directly with shoppers. But shoppers are not the only audience that benefit from a seamless access to this catalog. Retail employees working in store or in customer care departments are often at the center of the most impactful interactions shoppers will have with your brand. Enabling your employees with advanced enterprise search applications to access your product catalog will ultimately benefit your shoppers.
App: Store Assistant mobile app / Companion app with Service Cloud and Voice Search integration for sales associates
Medium: In-store
Goal/problem solved:
Main user:
Ensure flawless in-store shopping experience by equipping sales associates with an Algolia store assistant app. One app combines in a single interface: POS (Place-of-sale), Stock App, and Clienteling Service Cloud App. Store sales associates don’t need to juggle multiple tools attempting to provide good customer service. Moreover, if the sales associates’ hands are full, they can simply use a voice search to find any product or customer related information they need on the fly, without the need to head to a static point of sale location. For example, saying “Find me a black overcoat size M in my store” will show a search result page of all the relevant items in stock in the current geographic location. The dataset is very dynamic and the inventory is constantly changing throughout the day, yet with a powerful search tool, the results returned are accurate and real-time updated.
Customers looking for help are always expecting accurate and reliable information about stock availability in-store, online, and at nearby locations for various items as well as smooth communication with sales associates and easy transaction process. Set up a high standard for your in-store customer service and eliminate mistakes and delays in customer care, encouraging customer loyalty.
Brands will be able to maintain high quality customer service not only by investing in customer supporting technology, but also by ensuring that their support associates are equipped with the best technology on their side as well. Ensuring that sales associates are equipped with a single, intuitive, and powerful app serving all their needs should be each retailer’s priority. Empowered store sales associates are more likely to provide more personalized customer experience, ensure higher customer satisfaction, and improve the brand image in the eyes of customers.
App: Algolia interaction with Service Cloud for Logistics Operations
Medium: Global operations
Goal/problem solved:
Main user:
Large retail corporations need to ensure their global operation teams are equipped with top-notch technology tools in order to keep up with the fast pace of the industry. All the necessary materials should be easily accessible and searchable at a lightning fast speed. Integrating Algolia with Service Cloud providers helps empower the corporate employees by providing them with best in class operational tools, significantly improving employee performance and efficiency.
App: Image Search app (Optical Character Recognition/OCR) via integration of Algolia and Google Cloud Vision
Medium: In-store
Goal/problem solved:
Main users:
With the recent expansion of online shopping and the growing pressure on warehouses, optimizing logistics operations and productivity is vital for every retailer. Combining optical character recognition (OCR), Algolia search, and Slack notifications, lets warehouse employees scan a shipping label with a phone and send a Slack message to the recipient of the package. The label-scanning app combines optical character recognition (OCR), Algolia search, and Slack notifications.
https://github.com/algolia-samples/image-search-ocr-with-algolia-and-google-cloud-vision
App: Enterprise Search (GDrive, Confluence, Salesforce)
Medium: Global operations
Goal/problem solved:
Main user:
Behind a successful retail brand stands a very efficient organization. To lead in the highly competitive retail market, companies must invest in improving their operational efficiency and processes productivity. To support these strategic efforts, Algolia offers an enterprise search tool, combining Lycos with Google Drive, Confluence, and Salesforce. All the essential elements of a highly efficient organization.
Product Manager
Powered by Algolia Recommend