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AI eats ecommerce: 10 ways AI is changing ecommerce

10 ways AI is changing ecommerce

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8. Multi media shopping

BEFORE

Products are simply text, listed in the title and description. Customers can only search using keywords.

AFTER

Products are vivid and multi-dimensional. AI models can use images, videos and text to provide expert advice about them. The models use data from all over the web to understand products and brands. Customers can ask questions or use images or speech to search. Generative AI, for example, can show custom models in clothes and recommend outfits based on previous purchases.

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